Online Reservation Management Tool
Web-based Extranet accessed during events and promotions. Manage reservation status for each event on desktop or mobile without installing anything.
For Hotels · Hotel Operators
MRTS Hotel
MRTS Hotel
Event-Specific Reservation Management System for Hotels
MRTS is MICELINK's proprietary MICE housing bureau reservation management system. It enables dedicated page creation and reservation management for events and promotions, with a specialized system designed for the convenience of both guests and hotels.
70%↓
MRTS adoption reduces room inquiry calls
300calls+
Average reservation office inquiry calls per event before adoption
2digits
Hotel incoming inquiry calls per event after adoption
D+7
Settlement after event ends
Extranet
Event-Specific Room Reservation Management
Event-Specific Room Reservation Management
Extranet
An online reservation management tool that hotel staff use during events and promotions.
Real-Time Alerts · Unified View · Block/Rate Management
Receive real-time notifications for new reservations and view them in one place. Hotels manage block inventory and rates for each event directly.
Automated Reservation Emails · Text Messages
Confirmation, change, and cancellation notifications are sent automatically to guests by email and text. Hotels do not need to send individual notices.
Key Point
MICE-Focused
MICE-Focused
Guest Features
By expanding what guests can handle themselves, the system reduces calls and emails to the hotel reservation office.
Reservation & Payment
Book, Pay, Cancel, and Change Online
Guests handle booking, payment, cancellation, and changes online themselves. Hotels no longer receive calls requesting changes.
Guest List
Enter the Actual Guest List up to Room Occupancy
Guests enter the actual staying guest list themselves, up to the room's occupancy. This reduces discrepancies at check-in.
Split Payment
Split Payments Based on Documented Budget
Guests voluntarily split the amount based on the documented budget. Example: corporate card + personal card.
Coupon Issuance
Fixed-Amount, Percentage, and Night-Based Coupons for VIPs
Provide VIPs with fixed-amount, percentage, or night-based coupons for use when booking. Organizer-supported accommodation can also be handled with coupons.
Document Issuance
Self-Print Vouchers, Invoices, and Card Receipts
Guests print vouchers, invoices, and card receipts themselves. Hotels no longer receive requests for business-trip documentation.
Result
More Than 70% Fewer Inquiry Calls
Reservation-office inquiry calls, which averaged more than 300 per event, fell to double digits after MRTS adoption. The workload decreases while efficiency improves.
For Hotels
Features Designed for Hotel Convenience
Designed so hotels can sell event inventory without risk and avoid conflicts with existing online sales channels.
- Instant payment at booking to prevent no-shows, with hotel-policy cancellation fees applied by product
- A dedicated event reservation page for 'our' guests, with dedicated products for sale
- Because the page is closed, it is not publicly exposed on metasearch, OTA, or other standard online sales channels
Instant Payment · Policy-Based Fees
Payment is completed at the time of booking, eliminating no-show risk. Cancellation and change fees follow each hotel's product-specific policies.
Dedicated Pages · Dedicated Products
Sell dedicated rates and products on a private page accessible only to event participants. It can also operate as a page for the hotel's own events and promotions.
Closed · Hidden from Public Channels
Because it is not exposed on public channels such as metasearch and OTAs, it does not affect existing rate-parity policies.
Process
Workflow
Sign the MRTS adoption agreement, then receive system training and onboarding support → configure products, rates, and blocks according to each event/promotion's schedule and opening date → manage reservations in real time for each event and settle payment after the event ends.
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STEP 01
MRTS Adoption Agreement
System training and onboarding support are provided after signing.
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STEP 02
System Training
Training covers Extranet use, block and rate management, and alert settings.
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STEP 03
Create a Page for Each Event
Set up products, rates, and blocks according to event and promotion schedules and opening dates.
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STEP 04
~ Check-In Reservation Management
Manage real-time reservation status by event through check-in.
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STEP 05
D+7 Settlement
Settle payment within seven days after the event ends.
Cases
Key Implementation Cases
| Event | Location | Total Scale / Type |
|---|---|---|
| 2025 Busan International Film Festival: ACFM | Busan | Film festival · Market |
| 2025 Korean Society of Automotive Engineers Fall Conference | Busan | Academic conference |
| 2025 Korean Chemical Society Fall Conference | Changwon | Academic conference |
| 2025 Korean Society of Veterinary Science Fall International Conference | Suncheon | International academic conference |
| 2025 Korean Society for Horticultural Science Fall Conference | Yeosu | Academic conference |
| 2025 Korean Society of Automotive Engineers Spring Conference | Jeju | Academic conference |
| 2024 4th Lausanne Congress | Incheon | 5,000 people · 20,000 rooms |
| 2024 WCNDT World Conference on Non-Destructive Testing | Incheon | 2,000 people |
| 2024 Busan International Film Festival: ACFM | Busan | Film festival · Market |
| 2024 Korean Society of Mechanical Engineers Conference | Jeju | Academic conference |
| 2024 APIC Asia Petrochemical Industry Conference | Seoul | International congress |
| 2023 Busan International Film Festival: ACFM | Busan | 140,000 people |
| 2023 Korean Institute of Metals and Materials | Daegu | 1,500 people |
| 2023 Korean Society for Noise and Vibration Engineering | Yeosu | 3,700 people |
| 2023 Harley-Davidson H.O.G. Rally | Pyeongchang | 1,000 people |
| 2023 KOSFOP International Conference | Jeju | 1,000 people |
| 2023 Korean Society for Microbiology | Yeosu | 1,000 people |
| 2023 Korean Society of Civil Engineers Conference | Yeosu | 2,000 people |
| 2023–present Sofitel Hotels & Resorts | Seoul | In-house events · promotions |
| 2023–present Sono Hotels & Resorts | Nationwide | In-house events · promotions |
MICE-driven call surge,
down by more than 70% after system adoption!
An average of more than 300 inquiry calls per event come into the reservation office. After adopting MRTS, room inquiry calls to the hotel have fallen to double digits, reducing workload and improving efficiency.
— S Resort MICE Manager, adopted in 2023
During Event Season, the System Answers Your Reservation-Office Calls.
Tell us your hotel's size and annual event volume, and we'll explain how to implement MRTS Hotel and arrange a demo.